The Mechtrace Technician App

How does the Mechtrace Technician App work??


The Mechtrace Technician App

Mechtrace has been designed with the best of technology and Geo fencing to ensure that you find your technician in your own neighbourhood, Mechtrace provides qualified technicians. You can download the app free from Google play store or click the link, once done we just need minimal information about your company when you sign up and within 3 clicks you are just ready to use the app and get the technician at your requirement. How Does It Work: Once on downloading the app and raising the ticket as what is the problem you are facing we assign you technician and you get information on your WhatsApp, SMS, Email and Call about the receipt of your query and you get the details of the technician. Within 15 minutes the Technician calls you and after having a discussion he reaches your premises and starts taking video of the machine and explains to you in detail the problem and the solution. If there is necessity of the part to be replaced you can do so with E commerce portal www.mechtrace.com and if its with machine to be repaired the technician gets started on to it. Once the work is done you get message to give rating to the service and proceed to payment and the technician is on his way to take up next trouble. All this happens at your premises.

Our Motto is to Ensure we Minimize your DownTime 

Download the app here

Mechtrace iOS Mechtrace App